On Feb. 16, 2024, the Consumer Financial Protection Bureau (CFPB) updated its internal supervisory appeals process for institutions seeking to appeal a compliance rating or an adverse material finding. This is the first update to the process since 2015, when the CFPB reviewed its appeals process. Any entity subject to an examination under the CFPB’s supervisory authority may use the appeals process. Any entity may appeal final CFPB compliance ratings, any underlying adverse findings, or adverse findings conveyed in a supervisory letter.

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Photo of Tonya Esposito Tonya Esposito

Tonya M. Esposito focuses her practice on a variety of consumer issues, including financial services, antitrust, and marketing and advertising. She has considerable experience representing clients in private litigation, as well as in government investigations brought by state attorneys general, the Federal Trade…

Tonya M. Esposito focuses her practice on a variety of consumer issues, including financial services, antitrust, and marketing and advertising. She has considerable experience representing clients in private litigation, as well as in government investigations brought by state attorneys general, the Federal Trade Commission (FTC), the U.S. Department of Justice (DOJ), the Food and Drug Administration (FDA), and the Consumer Financial Protection Bureau (CFPB).

With deep experience representing a variety of financial institutions in both litigation and compliance matters, Tonya represents clients in litigation involving claims brought under the Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act (FDCPA), the Real Estate Settlement Procedures Act (RESPA), the Truth in Lending Act (TILA), the Telephone Consumer Protection Act (TCPA), the state deceptive acts and practices laws (UDAAP), and many types of internal and government investigations. She regularly handles matters involving credit cards, student loans, residential and commercial mortgages, as well as privacy and FinTech issues.

Photo of Shirin Afsous Shirin Afsous

Shirin Afsous is a member of the Litigation Practice in Greenberg Traurig’s Northern Virginia office. She has significant experience interacting with clients and developing case strategy. She is a litigation attorney focusing her practice on complex commercial litigation, including financial services litigation and…

Shirin Afsous is a member of the Litigation Practice in Greenberg Traurig’s Northern Virginia office. She has significant experience interacting with clients and developing case strategy. She is a litigation attorney focusing her practice on complex commercial litigation, including financial services litigation and commercial contract disputes across the country in state and federal courts. She also appears regularly in administrative proceedings, including assisting clients involved in governmental investigations. Shirin has handled trials as first chair attorney, and has wide-ranging experience drafting, researching, preparing witnesses for trial, conducting depositions, and arguing dispositive motions.